Our warehouse processes and ships all orders from Monday to Friday (except on major holidays). After placing your order, your package should arrive within 8-12 days.

Order processing usually takes one business day after placing the order. Most packages are prepared within 24 hours. However, if our warehouse is exceptionally busy, the processing time may extend to up to 3 business days after your order.

After an order is placed, our warehouse team processes and ships it within 24 hours. As a result, it is sometimes only possible to make address changes under specific circumstances. If you notice an error, please contact us immediately with your name and order number so we can try to correct it before the package ships. We cannot guarantee changes will be possible, especially once the package has left our warehouse, but we will do our best to assist you!

Depending on the size of your order, you may receive multiple packages, which could arrive 1-2 business days apart.

All products must be returned in the same condition as when received (in their original packaging and unused).

For faulty items, we cover the return shipping costs. For all other returns (including exchanges), you will be responsible for the actual return shipping costs.

We respond to messages and emails in the order they are received and aim to respond promptly. Typically, we reply within 24 hours of receiving a message or email.

We accept most major credit cards, including VISA, Mastercard, AMEX, and PayPal.